You Lead the Way. We've Got Your Back. At American Express, our culture is built on a 175-year history of courageous leadership, innovation, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. With shared values and leadership behaviors, we'll continue to set the standard for what it means to provide the best experience every day with premium products and services that help our customers achieve their aspirations. And we'll do it in an environment where everyone is respected and valued and can reach their potential. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Our Office in Madrid, Spain American Express’ Spain headquarters is located on the northern part of Madrid in our vibrant refurbished space. The office is in front of IFEMA, one of the top Exposition Centres in Europe, and is near the airport and city center. As a continental European headquarters, the Madrid office houses colleagues from many business units with modern spaces that support in-person collaboration in line with our flexible enterprise working model. 
Culture
Our culture is built on a 175-year history of courageous leadership, innovation, and an unwavering commitment to back our customers, communities, and each other. With shared values and leadership behaviors, we've continued to set the standard for what it means to provide the best experience every day with premium products and services that help our customers achieve their aspirations. As part of Team Amex, you'll build strong relationships and collaborate with colleagues around the world in an environment where everyone is respected and valued, and where you can reach your potential. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Total Rewards &amp; Well-Being
We back you with competitive compensation and benefits that support your holistic well-being so you can be and deliver your best. This means providing resources to help care for you and your loved ones' physical, financial, and mental health, as well as the flexibility you need to thrive personally and professionally. And as part of Team Amex, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. With our flexible work policies, comprehensive total rewards, and supportive environment, you'll have the backing you need to live well, now and in the future.
Career Growth &amp; Development
At American Express, we invest in colleagues at all levels, empowering you to deliver your best work, strengthen your skills, develop as a leader, and gain experiences that are meaningful to you. With access to a wide range of learning opportunities, great leaders, and a culture of informal and formal coaching and feedback, you'll have the support you need to grow your career and achieve your goals.
​Awards ​
<ul>
<li>Bloomberg’s Gender-Equality Index (Since 2016)​</li>
<li>Working Mother 100 Best Companies (2020)​</li>
<li>Woman Forward Corporate Governance and Gender Diversity in Spain (2023, Ranked #10)​</li>
<li>Actualidad Economica – El Mundo Best Place to Work in Spain (2022, Ranked #11)​</li>
<li>La Razon Best Human Resources Policy in Spain (2022, Ranked #11) ​</li>
</ul>
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American Express

Customer Care Professional & Merchant Credit Specialist (Dutch and English Speaker)