Description and Requirements

Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Mental Health Professional - Freelancer (m/f/d) for our offices in Riga, Latvia.

What we offer:

• Competitive Salary: The salary is EUR 16.76euro/h gross (plus the government-mandated surplus for work during night hours and public holidays).
• Welcome bonus: 1, 000 EUR gross.
• Relocation assistance: Two months relocation support.
• Health Coverage: Private health insurance after 3 months of probation.
• Modern Workspace: Work in a great office in city center of Riga, featuring a fun floor, PlayStation, table tennis, and many more.
• Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
• Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
• Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
• Team Spirit: Participate in social gatherings, sports events, and team-building activities. Receive a bonus for referring new employees.

Overview of tasks:

• Client Understanding: Design, schedule and lead psycho-educational group sessions/workshops. Lead projects or activities assigned by the wellbeing team manager.
• Expert Support: Lead informational wellbeing activities for newhires. Support the Talent Acquisition department by advising on potential employee suitability for the project.
• Customer Satisfaction: Conduct Individual and group sessions with employees. Provide employees with tools to build emotional intelligence and resilience. Deliver crisis intervention services when required.

What we expect:

• Language Proficiency: Very good knowledge of English language, written and verbal. Additional language skills are highly desirable.
• Experience: Have completed at least 3 years with clients and patients. Proficiency in conflict and crisis management. Proficient user of the common office software applications.
• Education: Master's degree in Clinical and Health Psychology. You must be a registered psychologist with either a Latvian or European license (EuroPsy).
• Professional Skills: Outstanding communication skills and high level of discretion and confidentiality. Comfortable to work independently and a strong team worker. Creative out of the box thinking and a high level of motivation.
• Eligibility: EU citizenship or Latvian Residence Permit is required. A certificate in clinical and health psychology or registration in this field is required. Flexibility to work in shifts.

Join Us and Be the Voice that Drives Success!

Equal Opportunity Employer

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. Applicants with special needs will be given preferential consideration if they are equally qualified.

About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

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Additional Job Description

Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Mental Health Professional - Freelancer (m/f/d) for our offices in Riga, Latvia.

Language Reference English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.