Are you a French speaker looking for the next step in your career and want to work directly for a well-renowned tech company in Porto with actual development opportunities? Then read on!

We are currently looking for a skilled French-speaking Tech Support Agent to join our client's team in Porto in a hybrid setting. 

Responsibilities

• Support the clients existing customers with their technical and accounting issues over the phone, ticket and chat
• Show its software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
• Identify customer needs and forward such requests to the sales department
• Work closely with all members of the Customer Support team to deliver a best-in-class experience for the customer

Requirements

• Being local in Porto or in the process of moving there
• Previous Customer Support experience or similar
• Native French and professional English is mandatory
• University degree in the field of economics, or other relevant vocational education such as commercial or technical training preferred
• Determination, enthusiasm and willingness to learn

Offer:

• 25k base salary + up to 20 % performance bonus & 200 € monthly in meal allowances (net)
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• Hybrid and Flexible work time with up to 50% home office
• Onsite Onboarding in the HQ office for an optimal start
• Great compensation and benefits packages including stock-based options and regular salary reviews
• Public transport friendly office
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

Care to hear more? Then apply via the link!