Are you ready to start a new chapter abroad? If making international connections, experiencing life in Portugal, and supporting customers sounds exciting to you, this opportunity could be your perfect match. Join a dynamic company in Lisbon and help deliver outstanding customer service every day.
Your Responsibilities:
-
Stay well informed about the company’s services and industry
-
Deliver clear and effective solutions to customer queries via phone, email, or social media
-
Provide a calm and helpful presence, even when facing complex concerns
-
Redirect customers to the appropriate team when necessary, ensuring every issue is resolved
Your Profile:
-
Native-level fluency in French and a strong level of English
-
Interest in customer service and client interaction
-
Excellent written and spoken communication skills
-
Friendly, empathetic, and customer-focused approach
-
Open to working in a multicultural environment and learning from other cultures
What’s Offered:
-
Fixed-term contract with yearly renewal
-
Full-time hours on rotating shifts, depending on the project
-
Comprehensive onboarding and training to help you succeed from day one
-
Competitive salary options:
-
1,040 euros gross per month with shared company accommodation
-
1,240 euros gross per month without accommodation
-
Relocation and Benefits:
-
Reimbursement of your initial flight after nine months
-
Airport pick-up and full relocation support on arrival
-
Annual round-trip flight to your home country within the EU
-
Help with all necessary admin steps, including opening a bank account
-
Private health insurance from contract signature, in addition to the standard coverage
-
Free access to Portuguese language classes, cooking workshops, sports, and social activities
-
22 days of paid holidays plus Portuguese public holidays
Your Future Company:
You will join a well-established and international company that is a leader in customer service solutions across the globe. Based in Lisbon, this company offers a vibrant, inclusive environment where employees from over 80 nationalities thrive. Whether you are starting your career or looking for a new international challenge, you’ll find long-term growth and personal development here.