Are you looking for a new life experience abroad and eager to work in a dynamic, multicultural company? Do you want to help customers and develop your skills in a professional banking environment? This job in Lisbon could be your next big move.
Your responsibilities and impact as Customer Advisor for Banking Sector will be
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Assist bank customers via phone, chat and email
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Resolve inquiries related to banking products and services
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Handle complaints with professionalism and empathy
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Ensure a high level of customer satisfaction
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Collaborate with your team to continuously improve service quality
Skills, qualifications and interests you need to succeed in this role
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Native level of French and good command of English
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EU citizenship or valid work permit in Portugal
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Excellent communication and active listening skills
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Motivation to work abroad and join a multicultural team
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Open-minded, solution-oriented and committed to quality
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Previous experience in customer service is a plus
What’s in it for you
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Long-term fixed-term contract, renewable every year
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Full-time position (40 hours per week) on rotating shifts
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Training provided (1 to 4 weeks), compensated at 50% hourly wage
Salary package
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With accommodation (shared flat, all bills included): 1040 euros gross/month
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Without accommodation: 1240 euros gross/month
Relocation support for international candidates
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Flight reimbursement after 9 months
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Airport pick-up upon arrival
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Yearly return flight to home country (within the EU)
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Assistance with paperwork, bank account, and more
Additional benefits
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Free Portuguese lessons, cooking classes and social activities
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Sports events and wellness initiatives
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Career development opportunities within the company
Your future company
Located in Lisbon, this multinational is a recognized leader in customer experience solutions. Known for its diverse international teams and commitment to employee growth, the company provides a vibrant work culture with real opportunities to evolve your career. Join over 80 nationalities working together in one of Europe’s most exciting capitals.