If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match. We are looking for someone ready for challenges and eager to support customers with their questions. You are responsible for identifying their needs and finding the best solution to make them happy again.

Your responsibilities and impact as Customer Advisor will be

• Respond to customer requests via phone, email and social media

• Provide accurate information and clear solutions to inquiries

• Remain calm and professional when facing customer concerns

• Redirect customers to the appropriate service if needed

• Stay informed about the industry and the company's products

Skills, qualifications and interests you need to succeed in this role

• Native level of French and a good level of English

• Strong interest in customer service

• Excellent written and verbal communication skills

• Friendly and empathetic personality

• Open-minded and comfortable working in a multicultural team

• EU citizenship or valid residency/work permit in Portugal

What’s in it for you

• Fixed-term renewable contract

• Full-time position with rotating shifts depending on the project

• Paid training to kick-start your journey

Salary conditions

• With accommodation (shared flat, all bills included): 1040 euros gross per month

• Without accommodation: 1240 euros gross per month

Relocation package for international candidates

• Reimbursement of initial flight expenses after 9 months

• Airport pick-up

• Yearly round-trip flight to home country within the EU

• Support with administrative steps and opening a bank account

Additional benefits

• Private health insurance from the first day of contract

• Free Portuguese lessons, cooking classes and sports activities

• Social events organized by the company

• 22 paid vacation days plus Portuguese public holidays

Your future company
Join a leading company in customer service and sales solutions with a multicultural environment in Lisbon. With more than 80 nationalities represented, this international team supports some of the world’s top brands and offers real opportunities for professional growth and personal development