The Role
Are you passionate about social media, communication, or digital engagement? Whether you love helping users or reviewing content, this is your chance to grow internationally in vibrant Lisbon.

You’ll work as either a Customer Service Specialist or a Content Moderator, depending on your skills and preferences.

Your Responsibilities

As a Customer Service Specialist:

• Handle customer inquiries via phone, email, or chat

• Resolve questions related to accounts, usage, or technical concerns

• Ensure excellent customer satisfaction through efficient communication

As a Content Moderator:

• Review user-generated content (text, visuals, posts)

• Classify and moderate according to platform policies

• Maintain digital safety by identifying harmful or inappropriate content

• Share feedback to improve moderation workflows

Your Profile

• Native-level French speaker with at least B2 English

• Passion for tech, social media, or community engagement

• Proactive, communicative, and team-oriented

• Willing to relocate to Lisbon or already based in Portugal

• EU citizenship or valid Portuguese work permit

What’s in It for You

• Type of contract: Permanent contract with 30-day probation

• Work schedule: Full-time (40h/week), rotating shifts 24/7

• Salary:

  • €850 gross/month

  • • €50 language bonus

  • • up to €120 performance bonus (from 4th month)

• Relocation support:

  • €360/month housing support for the first 3 months

  • Help with NIF and Social Security Number registration

• Other benefits:

  • Paid training

  • Great company culture and career growth

  • Team events and activities

Why Lisbon?

• Affordable and sunny European capital

• Rich history, vibrant nightlife, and beachside lifestyle

• Friendly international community and diverse culture

The Company
Join a global BPO leader supporting the biggest digital brands. With over 170,000 employees, they offer innovative services to elevate user experience worldwide.