Do you love helping people and have a passion for travel? Kickstart your international career in Lisbon as a French-speaking Customer Service Advisor for one of the world’s leading travel platforms – Expedia.

You will support travelers through every step of their journey — from booking to check-out — helping ensure smooth, worry-free experiences. If you're empathetic, detail-oriented, and ready for a life abroad, this is your opportunity.

Your Responsibilities

• Assist customers during the booking process for flights, hotels, or vacation packages

• Provide information, solve booking issues, and suggest tailored travel options

• Handle cancellations, changes, refunds, and escalations professionally

• Follow up with clients to ensure satisfaction throughout their trip

• Manage lead generation and build long-term customer relationships

• Contribute to the team’s travel knowledge and excellence in service

Your Profile

• Fluent in French (written and spoken); English is a plus

• Passionate about travel and tourism

• Excellent communication and problem-solving skills

• Committed to quality service and motivated by helping people

• Able to work in a multicultural team environment

• Willing to relocate to Lisbon for an international work experience

What’s Offered

• Full-time contract (40 hours/week) with rotating shifts

• Two salary packages:
  • With accommodation (shared flat, bills included): €1,040 gross/month
  • Without accommodation: €1,240 gross/month

• Career growth opportunities within tourism, sales, or training departments

Relocation Support for International Candidates

• Reimbursement of flight expenses after 9 months

• Airport pick-up on arrival

• Annual round-trip flight to your home country (EU only)

• Full support with local admin tasks (bank account, residence, etc.)

Additional Perks

• Free Portuguese lessons

• Cooking classes and sports activities

• Company-organized social and cultural events

• Private health insurance after 6 months

• 22 paid vacation days + Portuguese public holidays

About the Employer

You’ll be part of a top-ranked multinational customer experience company in Lisbon, serving global clients in travel, tech, and e-commerce. They offer a supportive onboarding process, multicultural work environment, and clear paths for internal progression.