🌍 Exciting Job Opportunity in Lisbon! 🇵🇹

🔎 We’re Hiring: Vacation Financial Protection Specialist
🗣️ Languages: German 🇩🇪, French 🇫🇷, or Italian 🇮🇹 (C1) + English 🇬🇧 (C1)
📍 Location: Lisbon, Portugal
⏰ Shifts: Day/Late (Full-time, 40h/week)

At Astrea Recruitment, we've been connecting top talent with global leaders for 18 years! 🚀 Join a renowned customer experience technology company and be part of an international team handling financial protection claims with accuracy, empathy, and professionalism.

✨ What You’ll Do:

📞 Communicate with customers via calls, messages & chats (including urgent cases)
🏡 Investigate & resolve claims related to property protection & liability
🔍 Assess financial claims, fraud investigations & dispute resolutions
💡 Provide feedback on policy improvements & risk assessments
📊 Maintain accurate records and ensure data security

✅ What We’re Looking For:

🔹 1-3 years of experience in insurance claims, fraud investigations, or dispute resolution
🔹 Strong analytical & problem-solving skills
🔹 Excellent communication & empathy for handling complex cases
🔹 Tech-savvy & adaptable to new digital platforms

💼 What’s in It for You?

💰 Salary + performance & language bonuses
🎁 One-time signing bonus & loyalty bonuses every 3 months
🍽️ Meal allowance + holiday & Christmas bonuses (monthly or lump sum)
🌴 22 days of paid leave + extra pay for working on Portuguese public holidays
🏡 Relocation support: assistance with accommodation, travel reimbursement & financial aid for the first months
📚 Fully paid training from day one!
🦷 Medical & dental insurance after 6 months
📜 Unfixed-term contract after a 30-day probation period

🚀 Ready to elevate your career? Send us your CV in English and mention reference number SM_.