Responsibilities:

• Assist customers in the sports industry by providing knowledgeable and professional support.
• Respond to customer inquiries, issues, and complaints across multiple channels.
• Build and maintain strong customer relationships through effective communication.
• Ensure customer satisfaction by providing solutions in line with company policies.
• Provide feedback and recommendations to enhance internal processes.

• Fluent in Flemish (written and spoken) and English (B2 level).
• Strong communication and interpersonal skills.
• Interest in sports and ability to work in a team-oriented environment.
• Good typing and computer skills (MS Office applications).
• Tech-savvy with the ability to learn new software and tools quickly.
• Experience in customer service is an advantage but not required.
• Availability to work rotational shifts.

Offer:

• Employment Details & Benefits
• Full-time, indefinite contract (negotiable based on experience).
• Great local salary in Portugal and performance-based incentives.
• Central office location in Lisbon, Portugal.
• Paid training on company processes and industry standards.
• Referral bonus opportunities.
• Career development programs and specialized courses.