🌍 Join a vibrant team in Riga, Latvia! Are you a Dutch speaker with a passion for customer service and problem-solving? Our client is looking for a Customer Support Agent to join their brand new office in Riga and work on an exciting project with an international fintech client. This is a fantastic opportunity to launch your career abroad with full relocation support!

What We Offer:

💶 Relocation Bonus – A one-time €1,000 joining bonus to assist with your relocation expenses, included in your first salary.
📚 Training and development to help you succeed in your role.
💼 Opportunities for career advancement within a growing international company.

Responsibilities:

📞 Handle phone calls with customer inquiries and provide solutions to end-users.
🚨 Escalate priority issues to supervisors when necessary.
🤝 Work independently and in teams, promoting effective communication with internal and external contacts.
⭐ Provide excellent customer service, meeting quality standards and exceeding customer expectations.
🔧 Perform additional ad-hoc tasks to improve customer service.
📚 Participate in training to enhance your skills and knowledge.

Requirements:

🔹 Languages: Fluent Dutch (CEFR C1) and good English (B1+ or better), both written and spoken.
🔹 Experience: Previous customer service experience is an advantage.
🔹 Skills:

• Strong computer literacy and multitasking abilities across systems and applications.
• Optimistic, friendly, and self-motivated personality.
• Ability to work in a team-oriented, service-driven environment with a focus on problem-solving.

Why Choose Riga?

Riga, the charming capital of Latvia, combines rich history, beautiful architecture, and a thriving cultural scene. Enjoy affordable living costs, a welcoming community, and plenty of opportunities for leisure and exploration. Whether you're strolling through the picturesque Old Town, exploring bustling markets, or relaxing in vibrant cafés, Riga has something for everyone.

👉 Ready to start your exciting adventure in Riga? Apply now and join a dynamic team!