Do you want to combine your career with an international experience in Portugal? Join Microsoft’s customer service department in Lisbon and support business clients while developing valuable account management and sales skills.

Your responsibilities

• Support B2B clients via phone and email on Microsoft products and services

• Provide effective solutions to technical and service-related issues

• Optimize clients’ tools and equipment for better performance

• Identify opportunities for up-selling and cross-selling

• Manage communication with decision-makers and stakeholders

• Share market knowledge and highlight Microsoft’s competitive advantages

• Assist new and existing clients with account-related inquiries

Your profile

• Native or fluent French speaker with good English skills

• Strong business acumen and customer-oriented mindset

• Interest in technology and digital solutions

• Negotiation and communication skills (or motivation to develop them)

• Reliable, motivated, and professional in your approach

• Team player with intercultural openness

Conditions and benefits

• Contract: Long-term, renewable fixed-term contract

• Working hours: Full-time, rotating shifts (Mon–Fri, 9 AM – 6 PM)

• Salary:

  • 1,040 € gross/month with free accommodation (shared flat, bills included)

  • 1,240 € gross/month without accommodation
    (Based on level of experience)

• Relocation package:

  • Reimbursement of initial flight after 9 months

  • Airport pick-up upon arrival

  • Annual return flight to your home country (within the EU)

  • Support with paperwork and bank account setup

• Benefits:

  • Private health insurance from day one

  • Free Portuguese lessons, cooking classes, sports activities, and social events

  • Real career development opportunities in various paths

• Training: 4 weeks of paid training (50% of base salary, minus taxes)

Your future company

As one of the world’s top 3 technology leaders, Microsoft offers you the chance to build a career in customer service and account management while working in an international environment. You will gain expertise in business standards and open the door to new professional opportunities — all while living in sunny Lisbon.