Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Customer Success Manager (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a Customer Success Manager on our team, you will:
- Accelerate cloud consumption and identify additional cloud cross-sell / upsell opportunities for nominated Corporate customers.
- Involve direct outreach (email, calls) to nominated customers by: Reacting to digital signals generated via TSI marketing and Trigger outreach to drive cloud consumption, customer retention, and expansion.
- Present Microsoft’s Cloud value proposition and differentiation that align to customer’s business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions.
- Provide technical product overview and insights pertinent to customer need and usage scenarios
- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.
- Execute quick technical feasibility assessments and proposal developments for the customers identified solutions
- Work in partnership with Microsoft Partner ecosystem to further validate, develop and close on generated opportunities
Your qualifications
Concentrix is a great match if you:
- Are proficient or bilingual in either German or French + advanced level of English
- Have 3+ years sales experience
- Have experience in qualifying and building pipeline at scale, managing aggressive sales cycles, and sales negotiation preferred
- Have familiarity with modern sales techniques, including experience from retail sales, corporate internships, or entrepreneurial programs
- Have experience working with or selling Azure, Microsoft 365, Dynamics 365 or similar
- Understand cloud deployment and adoption planning
- Have ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value
- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment
- Have knowledge of Microsoft Fundamentals (MS 900) or Azure Fundamentals (AZ 900) certification required, AZ 104 certification preferred
What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time 39 hours/week permanent contract: Monday to Friday 09:00 to 17:30
- Salary of 27,000 euros gross/year + up to 4,000 euros gross/year in bonus, private medical insurance
- Excellent office location in Malaga
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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