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Team Leader (Spanish & Italian - speaking) – On-site TE06


Concentrix Spain logo
Customer Service / Call Center

Experience the power of a game-changing career  

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  

If you’re looking to grow and be inspired, as a Team Leader in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.  

Career growth and personal development  

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  

What you will do in this role  

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  

As a Team Leader on our team, you will:  

-Lead a team of inside sales professionals, ensuring they meet and exceed their individual and collective sales goals.  

-Coach and mentor junior team members, providing guidance, feedback and training to help them upskill and achieve their full potential.  

-Take ownership of inbound leads, converting every prospect into an opportunity to create a long-term customer by matching them with tailored payment solutions and software.  

-Forge strong relationships with new customers, serving as a trusted advisor and introducing them to our game-changing products and services.  

-Drive a high volume of sales, guiding clients through every step of the sales process, acting as an example to other team members.  

-Be a problem-solver, addressing challenges and providing bespoke solutions to ensure customer needs are met.  

-Collaborate across departments to enhance workflows, improve client experiences, and drive continuous process improvement within the team.  

-Innovate and organise, contributing to a seamless workflow and enhanced merchant experiences.  

-Foster a collaborative, supportive team environment where each team member’s success is celebrated, and the collective goal is achieved. 

 

Your qualifications  

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  

Concentrix is a great match if you:  

- Are bilingual or proficient in Spanish plus fluent in Italian and English 

- Have extensive inside sales experience within a fast-paced organisation, with a proven ability to consistently exceed targets while maintaining a customer-first approach.  

- Have experience in leading and mentoring teams, with a passion for developing sales talent and fostering their growth and success, whilst also carrying your own quota.  

- Have strong organisational skills and effective time management, with the ability to manage both individual and team performance.  

- Have a competitive spirit, strong resilience and a genuine desire to see your team succeed.  

- Have the ability to maintain consistent, intensive phone activity to reach daily call targets and engage with multiple clients.  

- Have proven ability to track KPIs, analyse performance data, and develop action plans to drive continuous improvement and team results   

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  

What’s in it for you  

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  

In this role, we offer benefits that help support your unique lifestyle:  

- Base salary of 24,000 euros gross/year + up to 4,700 euros gross/year in bonus and private medical insurance 
- Full-time 39h/week Spanish contract: Monday to Friday, from 09:00 to 18:00 
- Full paid training for the company and the products you will be working on 
- A modern centrally placed office in Barcelona 
   

Experience the best version of you!  

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  

Concentrix is an equal opportunity employer  

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 

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JOB SUMMARY
Team Leader (Spanish & Italian - speaking) – On-site TE06
Barcelona
a day ago
Mid-level
Full-time

Team Leader (Spanish & Italian - speaking) – On-site TE06