Experience the power of a game-changing career 

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  

If you’re looking to grow and be inspired, as a Quality & Training Specialist in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. 

Career growth and personal development 

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.  

What you will do in this role 

As a Quality & Training Specialist in our team, you will: 

- Secure new customer wins for Cloud: Maximize up-sell and cross-sell opportunities
- Constantly research and educate self with the newest developments in cloud capabilities and pricing for both the client and competitor

- Drive alignment and teamwork within a team, department, or across organizational boundaries

- Combine resources and joins efforts to achieve company-wide goals 
- Tenaciously pursue positive outcomes, using effective approaches to solve problems 
- Engage with partners assigned to Opportunities to drive partner action to recommend the right solutions and close the deal 
- Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution

- Collaborate with local TCM on pipeline and partner introductions 
- Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners 
- Control main performance indicators and run rates of pipeline: hand-off rate, close rate, velocity, customer and agreement retention, revenue recapture, consumption, etc 
- Collect feedback on most active channel partners and articulate it to the business: “Voice of Partner” 
- Establishe a foundation for how technology and services can meet customer/partner needs

- Uses deep understanding of a customer/partner to effectively align the value proposition of the products, technology, and services to the customer’s/partner's strategies and needs 
-Use programs and promotions to accelerate closure 

Your qualifications  

Concentrix is a great match if you: 

-Are native or proficient in English 
- Bachelor's degree required. Major or minor in computer science, mathematics or engineering 
-Have 3-6+ years of technology related sales or business development experience; Experience working within a technical sales environment preferred 
-Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required 
-Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred. Fundamentals certification required. 
-Understand cloud deployment and adoption planning 
-Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology 
-Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends 
-Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer/partner facing role. Strong partner relationship management and solution development skills 
-Success-driven, works well in a diverse team and enjoy a dynamic and changing environment 

 It would be a plus if you have: 

 - Experience in one of these relevant fields: computer science, mathematics or engineering 
- Experience working with partner ecosystem 

Don't meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role. 

What’s in it for you 

In this role, we offer benefits that help you support your unique lifestyle: 

-Full-time, permanent contract: Monday to Thursday 09:00 to 17.30, Friday from 09:00 to 16:30
- Base salary of 27,400 euros gross/year + up to 8,000 euros gross/year in bonus and private medical insurance
-Great office location in Benalmadena 
-Full paid training about the company and the project you will be working on 
-Career development program and specialized courses 

Experience the best version of you! 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  

 Concentrix is an equal opportunity employer  

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 

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