Are you ready to deliver timely, accurate and professional customer service via phone, chat, social media and email? The target is to ensure excellent service standards and maintain high customer satisfaction.

What you’ll be doing at Concentrix Greece:

Key Responsibilities:

• Product Optimization: Engage proactively and reactively with clients to assess and optimize product performance.
• Knowledge Development: Develop and share expert knowledge of our advertising solutions, including performance impacts and implementing tools like conversion API, Pixel and Catalog.
• Contacting new and existing clients via telephone, chat, and email daily, identifying proactive technical opportunities and providing the businesses with the right technical set-up for their business goals.
• Improve client’s experience by driving optimal and appropriate technical product adoption.
• Become an expert on all technical advertising solutions (including Shops, Pixel, CAPI, Catalog, Business Manager, Commerce Manager, etc.)
• Providing vital product insights & feedback using the technical products and sharing feedback from the advertisers.
• Use a variety of tools to communicate and drive advertiser’s business to success in adopting technical solutions.
• Being sales driven and number driven, leveraging customer satisfaction to encourage and engage the advertiser in improving results and increasing the budget.

What we offer:

• Indefinite contract
• Competitive remuneration package (14 Salaries)
• Achievable monthly performance bonus 
• Opportunities for international Career through our International Mobility program
• A challenging working environment
• Employee events
• Private health insurance + Dental Care
• 3 euros meal voucher in Up Hellas card per working day
• Free gym and other well-being activities
• Enjoy with your co-workers your lunch break at our new Restaurant
   

You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too.

More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Concentrix Hellas is an equal-opportunity employer

Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.