What you will do in this role

In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.

As a Success Development Specialist on our team, you will:

- Provide concierge support for pre-defined list of Independent Software Vendors developing, publishing and growing sales
- Be the first contact point, deliver a strong first impression and set the foundation for long term partner relationship
- Define reason for call talk track - designed for consistent repeatable execution
- Product/Offering focus - focuses on offering specific to target audience
- Execute on structured multi-channel (call, email, social) outreach cadence

- Position competitive offerings and solutions in the context of customer needs and experiences
- Collect feedback from customers and articulate it back to the business: "Voice of Partner"

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

- Are proficient or bilingual in English
- Have a Bachelor's Degree in Business Management, IT, Marketing or related field
- Have minimum 2 years (+) sales and marketing experience, 1 year (+) account management experience, 1 years (+) IT industry experience
- Have sales skills - Familiar with modern selling techniques, consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps.
- Can accurately document call outcomes and notes
- Have basic understanding of target industry, ability to deliver provided messaging on solutions
- Are fluent with basic productivity tools (Outlook, O365, web conferencing tools) and experience using CRM system is required
- Baseline understanding and passion for cloud technologies and changing the world
- Strong written and verbal communication skills and use of professional business language

Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.

What's in it for you

In this role, we offer benefits that help support your unique lifestyle:

- Full-time 39 hours/week permanent contract: Monday to Thursday 9:00 to 17:30 Friday 9:00 to 16:30
- Great location in Malaga
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs and specialized courses