• Perform due diligence on new account applications and documents as part of the client onboarding process to ensure the information is verified and compliant.
• Thorough understanding of onboarding practices and regulations pertaining to AML & KYC.
• Support timely and accurate account processing by working closely with internal teams to resolve issues and open new accounts in accordance with our service levels.
• Ability to build relationships interacting effectively with key internal and external clients.
• Identify gaps in required client documentation to approve new accounts.
• Keep team management informed of processing issues and red flags.
• Create and manage user accounts and permissions.
• Manage and fulfill internal projects or other individual tasks as delegated.
• Embrace our culture of continuous improvement by identifying and participating in areas of opportunity for improvement in our onboarding process.

Qualifications

• Must be determined, passionate and adaptable.
• Ability to effectively work among a solution driven team.
• Proven organizational and prioritization skills.
• Ability to multitask and be a proactive team player.
• Excellent verbal, written and interpersonal communication skills.
• Must be able to effectively & efficiently self-manage to meet deadlines and client SLA under pressure in a high volume vigorous environment.
• Computer proficiency in Microsoft Windows environment.