This role is looking for Dutch or Flemish speakers who are either based in Greece or have worked in Greece before. 
 
Responsibilities

• Taking incoming calls from clients
• Compare tariffs plans of suppliers
• Customer made tariff plan
• To assist people in finalizing the details in the needed contract before becoming a client
• Filling missing data in contract
• Adapting the scanned contract into the client’s file in the system
• Handling Online chats: help & advice new customers to calculate a price and give them information that will help to sign a contract, same as the mean tasks, see above by tasks.
• Carry out admin work for paper flow contacts; Mailbox treatment, handling specific scan contracts from Sales Representatives
• Follow up on incompletes contracts via outbound call

Requirements

• Secondary school level of qualification
• Previous proven customer service experience
• Dutch – native level (oral and written)
• English - working level
• Experience with CRM systems a plus
• MS Office skills
• Willingness to learn
• Customer oriented
• Strong communication skills
• Able to work autonomously
• Not afraid to take decisions
• Team player with good logical and analytical thinking

Know someone looking for their next career move? 
 
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