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Ref:JID:7521
German speaking Customer & Sales Officer - Malta -JID:7521
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Have a flair for sales and speak fluent German? Our client would love to have you join their team! 

We are currently looking for a German speaking Sales and Customer Support Agent to work in Gzira, Malta. It’s a great opportunity to continue building your career, with a client who is a leader in the banking industry.  

Send us your CV and our Recruiters will be in touch! 

Responsibilities: 

  • Actively seeking new sales by executing appointed strategies and instructions. 
  • Adhering to the team’s sales targets and deadlines. 
  • Collaborate with the Sales team members to constantly improve process efficiency and overall results. 
  • Customer on-boarding and verification of documents as per the Company’s Policies and Operational Procedures. 
  • Understand thoroughly the Company’s products whilst ensuring that customers are always presented accurate information. 
  • Responding to any customer queries via email, sms and phone. 
  • Provide an excellent customer experience. 
  • Work closely with other Company departments, especially Payments and Collections, in order to ensure transparent and efficient interaction. 
  • Ensure adherence to the Company’s Code of Ethics and related policies. 
  • Involvement in production of Sales reports. 
  • Involvement in training and mentoring of other team members. 
  • Assist in documentation of the team’s Operational Procedures. 
  • Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures. 
  • Execute ad hoc tasks as may be requested by the team leader. 


Requirements: 

  • Higher Education qualification. 
  • Excellent command of English and German Speaking languages. 
  • Essential demonstrable experience in sales of financial products. 
  • Experience in customer on-boarding and documentation verification processes. 
  • Fast learner with a passion for Sales. 
  • Good knowledge of Microsoft Office tools (especially EXCEL). 


Benefits: 

  • Relocation Package 
  • Monday to Friday – Office Hours 9am to 6pm 
  • Health Insurance after successful probation 
  • 10% annual performance bonus 


Know someone looking for their next career move?    

At SpotOn Connections, we value the power of personal referrals! We offer an exciting "Refer-a-Friend" initiative, giving you the great opportunity to earn €250 for every successful referral.    

Get in touch with us to kickstart your career today! 

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JOB SUMMARY
German speaking Customer & Sales Officer - Malta -JID:7521
Sliema
3 months ago
Entry / Junior
Full-time