Have a flair for sales and speak fluent German? Our client would love to have you join their team! 

We are currently looking for a German speaking Sales and Customer Support Agent to work in Gzira, Malta. It’s a great opportunity to continue building your career, with a client who is a leader in the banking industry.  

Send us your CV and our Recruiters will be in touch! 

Responsibilities: 

• Actively seeking new sales by executing appointed strategies and instructions. 
• Adhering to the team’s sales targets and deadlines. 
• Collaborate with the Sales team members to constantly improve process efficiency and overall results. 
• Customer on-boarding and verification of documents as per the Company’s Policies and Operational Procedures. 
• Understand thoroughly the Company’s products whilst ensuring that customers are always presented accurate information. 
• Responding to any customer queries via email, sms and phone. 
• Provide an excellent customer experience. 
• Work closely with other Company departments, especially Payments and Collections, in order to ensure transparent and efficient interaction. 
• Ensure adherence to the Company’s Code of Ethics and related policies. 
• Involvement in production of Sales reports. 
• Involvement in training and mentoring of other team members. 
• Assist in documentation of the team’s Operational Procedures. 
• Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures. 
• Execute ad hoc tasks as may be requested by the team leader. 

Requirements: 

• Higher Education qualification. 
• Excellent command of English and German Speaking languages. 
• Essential demonstrable experience in sales of financial products. 
• Experience in customer on-boarding and documentation verification processes. 
• Fast learner with a passion for Sales. 
• Good knowledge of Microsoft Office tools (especially EXCEL). 

Benefits: 

• Relocation Package 
• Monday to Friday – Office Hours 9am to 6pm 
• Health Insurance after successful probation 
• 10% annual performance bonus 

Know someone looking for their next career move?    

At SpotOn Connections, we value the power of personal referrals! We offer an exciting "Refer-a-Friend" initiative, giving you the great opportunity to earn €250 for every successful referral.    

Get in touch with us to kickstart your career today!