Have a flair for sales and speak fluent German? Our client would love to have you join their team!
We are currently looking for a German speaking Sales and Customer Support Agent to work in Gzira, Malta. It’s a great opportunity to continue building your career, with a client who is a leader in the banking industry.
Send us your CV and our Recruiters will be in touch!
- Actively seeking new sales by executing appointed strategies and instructions.
- Adhering to the team’s sales targets and deadlines.
- Collaborate with the Sales team members to constantly improve process efficiency and overall results.
- Customer on-boarding and verification of documents as per the Company’s Policies and Operational Procedures.
- Understand thoroughly the Company’s products whilst ensuring that customers are always presented accurate information.
- Responding to any customer queries via email, sms and phone.
- Provide an excellent customer experience.
- Work closely with other Company departments, especially Payments and Collections, in order to ensure transparent and efficient interaction.
- Ensure adherence to the Company’s Code of Ethics and related policies.
- Involvement in production of Sales reports.
- Involvement in training and mentoring of other team members.
- Assist in documentation of the team’s Operational Procedures.
- Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures.
- Execute ad hoc tasks as may be requested by the team leader.
- Higher Education qualification.
- Excellent command of English and German Speaking languages.
- Essential demonstrable experience in sales of financial products.
- Experience in customer on-boarding and documentation verification processes.
- Fast learner with a passion for Sales.
- Good knowledge of Microsoft Office tools (especially EXCEL).
- Relocation Package
- Monday to Friday – Office Hours 9am to 6pm
- Health Insurance after successful probation
- 10% annual performance bonus
Know someone looking for their next career move?
At SpotOn Connections, we value the power of personal referrals! We offer an exciting "Refer-a-Friend" initiative, giving you the great opportunity to earn €250 for every successful referral.
Get in touch with us to kickstart your career today!