Description and Requirements

As a Project Team Lead, you plan, organize and control resources, procedures and timing to deliver assigned projects to a client. You manage a team's day to day performance to drive timely progress of project deliverables, project cost effectiveness and team engagement. You provide technical guidance, remove roadblocks and ensure quality standards are met. You are accountable for the performance, engagement and development of your teams.

Key Responsibilities:

• Project leading: communicating and follow up on project assignments
• Setting up equipment for team members and support with technical issues
• Monitoring knowledge tools and other related project applications for content accuracy
• Reviewing and following on project KPI's
• Tracking and reporting patterns of productivity, accuracy and performance
• Team leading: managing team of Language Data Analysts
• Onboarding and training new team members
• Identifying underperforming team members and working with them to improve the performance

Skills and Qualifications:

• 2+ years of work experience in a fast paced environments, preferably in the areas of project coordination and artificial intelligence/ machine learning industry
• Bachelor's degree in Business Administration or equivalent is desirable
• Strong communication skills
• Flexibility to respond and react to changing priorities quickly and efficiently
• Good organization skills with attention to detail and a commitment to quality
• Prioritization skills

If this opportunity sounds appealing to you, apply now! Kindly attach your CV in English.

*Please note that only shortlisted candidates will be contacted.

For any additional questions, you can contact the team at jobs.ai@telusdigital.com

About us:

AI Data Solutions

Creating and enhancing the world's data to enable better AI via human intelligence.

We strive to enhance the world's data to enable better AI through human intelligence. Our team of data, technology, and project management professionals work with companies to test and improve machine learning models. We handle various data types, including text, images, audio, video, and geo. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.

#LI-DNI

Additional Job Description

TELUS Digital is looking for a Project Team Lead to join our onsite team in Barcelona, Spain.

Language Reference English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.