Talent Acquisition Manager (m/f/d)
2001-30000
Customer Service / Call Center
Description and Requirements
Are you ready to accelerate your career? Join us as a Talent Acquisition Manager ! The position is an exciting opportunity for a hiring expert with prior experience. A career at TELUS International will give you the opportunity to support the growth of our location in Riga and to recruit multilingual talents for a well-known social media brand.
Overview of tasks:
We are looking for:
We will offer:
Join Us and Be the Voice that Drives Success!
Equal Opportunity Employer
TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. Applicants with special needs will be given preferential consideration if they are equally qualified.
About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.
#LI-DNI
Additional Job Description
Are you ready to accelerate your career? Join us as a Talent Acquisition Manager ! The position is an exciting opportunity for a hiring expert with prior experience.
Language Reference English
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Are you ready to accelerate your career? Join us as a Talent Acquisition Manager ! The position is an exciting opportunity for a hiring expert with prior experience. A career at TELUS International will give you the opportunity to support the growth of our location in Riga and to recruit multilingual talents for a well-known social media brand.
Overview of tasks:
- Leading and developing a highly motivated talent acquisition team
- Close cooperation with the local center management as well as our employees
- Lead and develop our efforts in creating an excellent candidate experience and appealing employer brand
- Research and selection of target group-oriented recruiting channels
- Creation of requirement profiles and job postings
- Planning and coordination of the team's day to day recruitment activities
- Full cycle recruitment of management functions
- Negotiating and maintaining contacts with employment agencies, public offices and educational institutions
- Reporting and analysis of key figures and derivation of suiting measures and action plans
We are looking for:
- Degree in human resources psychology, economics or equivalent degree with a focus on personnel or employment law
- 3+ years' work experience in talent acquisition in a fast growing business environment
- A talent for communication and very good language proficiency in Latvian and English
- First employee development and leadership experience
- Networker with excellent stakeholder management skills
- Negotiation skills and the ability to work independently
- Adaptable to fast changing business needs and solution oriented work approach
- Used to work towards targets and deadlines
- Experience with application tracking systems is a plus
We will offer:
- Competitive compensation scheme: Salary starting from 3,000€ gross
- Appealing benefits like corporate psychologist in the office and private health insurance after 3 months of probation period
- Employee discount programs, providing partnerships with fitness centers and restaurants
- Versatile and challenging field of activities in which you get to shape our location in Riga
- Space to implement your own ideas in a highly motivated international talent acquisition team
- Internal opportunities for training and acquiring new skills via our TELUS International campus
- Great office with modern workspaces at the city center of Riga
- Positive international working environment; fun floor with PlayStation, table tennis, and many more
- Participation: the feedback of our employees is always welcome
- Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
Join Us and Be the Voice that Drives Success!
Equal Opportunity Employer
TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. Applicants with special needs will be given preferential consideration if they are equally qualified.
About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.
#LI-DNI
Additional Job Description
Are you ready to accelerate your career? Join us as a Talent Acquisition Manager ! The position is an exciting opportunity for a hiring expert with prior experience.
Language Reference English
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
JOB SUMMARY