Senior Recruitment Team Leader (m/f/d)
2001-30000
Customer Service / Call Center
Description and Requirements
Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Senior Recruitment Team leader (m/f/d) for our offices in Riga, Latvia
The Sr. Recruitment Team Leader (m/f/d) is responsible for guiding the team of recruiters for massive recruiting supporting the growth of TELUS International to ensure we are hiring suitable candidates to fill open job opportunities.
Your benefits:
Your responsibilities:
Your skills :
Join Us and Be the Voice that Drives Success!
Equal Opportunity Employer
TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. Applicants with special needs will be given preferential consideration if they are equally qualified.
About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.
#LI-DNI
Additional Job Description
Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Senior Recruitment Team leader (m/f/d) for our offices in Riga, Latvia
Language Reference English Latvian
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Senior Recruitment Team leader (m/f/d) for our offices in Riga, Latvia
The Sr. Recruitment Team Leader (m/f/d) is responsible for guiding the team of recruiters for massive recruiting supporting the growth of TELUS International to ensure we are hiring suitable candidates to fill open job opportunities.
Your benefits:
- Competitive Salary: Earn 2,400 - 3,000 EUR gross.
- Health Coverage: Private health insurance after 3 months of probation period.
- Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
- Modern Workspace: Work in a great office in Riga, featuring modern workspaces
- Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
- Team Spirit: Participate in social gatherings, sports events, team-building activities and receive a bonus for referring new employees.
- Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
- Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Your responsibilities:
- Leader Support: Recruit, manage, and lead a dynamic team that responds to and fulfills clients' hiring needs. Managing the day-to-day activities of the team and motivating the team to achieve our goals. Determine the effectiveness and success of current recruiting plans and strategies. Implementing innovative recruitment strategies to meet the organization's goals and objectives.
- Coordination with Operations: Stay in close communication with AGMs, and OMs to ensure 100% completion of the classes and the delivery of the correct profile. Compiling/Creating decks and reports and making sure all information being presented is accurate to the management team
- Improvement and Support: Designing and implementing different recruiting strategies. Compiling/Creating decks and reports and making sure all information being presented is accurate to the management team.
Your skills :
- Experience: Experience as a Recruiter or similar position attracting talent or previous experience as a team leader - Required
- Studies: Minimum of 2 years at University in Business Administration, Psychology, Marketing (Desired). Special training programs in the Call Center industry (Desired)
- Language Skills: English & Latvian Proficiency C1 or above (Mandatory). French proficiency B1 or above (Desirable)
- Work related skills: GSuit Knowledge - Intermediate. Knowledge in high volume and Strategic Recruitment. Customer Service - Advanced. General Knowledge of psychometry (Desired) Development and implementation of budgets. (Desirable). Social Media proven Knowledge. Strong knowledge and understanding of the recruiting process.
Join Us and Be the Voice that Drives Success!
Equal Opportunity Employer
TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. Applicants with special needs will be given preferential consideration if they are equally qualified.
About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.
#LI-DNI
Additional Job Description
Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Senior Recruitment Team leader (m/f/d) for our offices in Riga, Latvia
Language Reference English Latvian
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
JOB SUMMARY