Description and Requirements

As an Expert Rater, you are responsible for evaluating and improving AI-generated advertising content by adhering to established guidelines, provide insightful feedback, and participate in consensus-building discussions. You possess a deep understanding of cultural nuances, maintain awareness of current trends, and contribute to enhancing the AI's performance and quality metrics.

RESPONSIBILITIES

• Understand and analyze guidelines, providing valuable insights to enhance AI performance.
• Assess queries following established guidelines, offering feedback and seeking clarity. Queries can include sensitive or "taboo" content.
• Engage in consensus and norming sessions with global teams, fostering constructive discussions to achieve agreement.
• Comprehend statistical and quality metrics to drive performance improvement.
• Stay updated with the latest developments and maintain an ongoing training strategy.
• Remain culturally aware of current US trends and locale-specific nuances within templates.

QUALIFICATIONS

• Analytical Skills: Strong analytical abilities to comprehend guidelines and provide valuable insights for AI enhancement.
• Communication Proficiency: Excellent communication skills to offer constructive feedback, ask clarifying questions, and engage in global discussions effectively.
• Continuous Learner: Commitment to staying updated with the latest trends and a proactive approach to ongoing training strategies.
• Culturally Aware: Awareness of current US trends and the ability to grasp locale-specific nuances within advertising templates.
• Critical Thinking: Ability to think critically and drive meaningful discussions towards achieving consensus and agreement within diverse teams.
• Attention to Detail: Strong attention to detail to ensure adherence to guidelines and accurate evaluation of queries, including sensitive content.

KNOWLEDGE

• Knowledge of German language - Full professional proficiency (min. C1)
• Knowledge of English language- Advanced (min. B1)
• Oral and written comprehension
• Appropriate use of language
• Familiarity with AI technologies and their ethical implementation in advertising systems, with strong grasp of advertising regulations, platform policies, and privacy laws.
• Proficiency in evaluating and discerning advertising content thoughtfully, recognizing its impact on individuals and society at large.
• Awareness of ethical considerations in advertising content evaluation, particularly when handling sensitive or controversial material.

STUDIES & EXPERIENCE

• 1 year of University studies - Desirable
• 1+ years of rating experience - Required
• Understanding of data labeling, annotation, and evaluation methodologies.- Required
• Academic background in any social science or quality role would be a plus

WE OFFER

• Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities

Ready to make an impact on AI technologies from the comfort of your own home?

If this opportunity sounds appealing to you, apply now! Kindly attach your CV in English.

*Please note that only shortlisted candidates will be contacted.

For any queries, feel free to reach out to jobs.ai@telusinternational.com

About TELUS Digital AI Data Solutions

About TELUS Digital AI Data Solutions

Creating and enhancing the world's data to enable better AI via human intelligence.

We strive to enhance the world's data to enable better AI through human intelligence. Our team of data, technology, and project management professionals work with companies to test and improve machine learning models. We handle various data types, including text, images, audio, video, and geo. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.

Additional Job Description

TELUS Digital AI Data Solutions is looking for Expert Raters to join the team in Germany.

Language Reference German

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.