We are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 17 years.
For one of our clients – a multinational company operating in iGaming field, we’re looking for determined and leadership-oriented Shuffle Team Supervisor. In this role, you'll oversee and coordinate the activities of the Shufflers team, ensuring smooth and efficient operations while maintaining high standards of accuracy and compliance. You’ll play a key role in refining team workflows, setting performance metrics, and fostering continuous improvement within the department.
Essential Responsibilities:
👉🏻Provide guidance and mentorship to team members
👉🏻Oversee and support staff according to the company’s Policies and Procedures, handling tasks like supervision, managing absences, and addressing disciplinary and grievance matters
👉🏻Foster strong team collaboration through effective communication and regular team meetings
👉🏻Identify and address the learning and development needs of both individuals and the team, working alongside learning and development personnel
👉🏻Actively engage in learning and development initiatives to help achieve organizational goals
👉🏻Ensure all services are delivered in alignment with core values, Policies and Procedures, and KPI targets.
Requirements:
🗣️Fluent in English, spoken and written
🌟Experience in the iGaming sector or a live casino environment is highly preferred
🚀Proven ability to resolve conflicts and manage issues effectively, demonstrated leadership and mentoring abilities
💎Strong communication and interpersonal skills
⏱️Excellent time management and organizational skills
📜A degree in management or a related area is a plus
💻Proficient in PC applications, especially Office 365
🔄Ability to excel in a fast-paced and dynamic environment and willingness to work on a shift schedule
Our client offers:
💰Competitive starting salary
👨⚕️Additional health insurance, covering outpatient and hospital care, dental services, and prescription glasses)
💼Opportunities for career growth in a large, fast-paced international company
🚍Full coverage for Sofia public transportation and office located just steps away from a subway line
💳Multi-Sport card
📈Stable, full-time employment and paid time off
🎁Compensation for weekend, night, and holiday work as per Bulgarian labor laws
If you feel excited and confident that you're the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. 🙌🏻
Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (reg. No 1809).