Presales Specialist- German-English - Hybrid
Customer Service / Call Center
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Presales Specialist- German-English - Hybrid, working on site in Krakow, Poland, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Poland says it all!
What You'll Be Doing
Are you results-focused and love to help others? Do you have a passion to maximize sales opportunities? You'll service, enhance, and build relationships with current and future customers. Focused on achieving revenue quotas, you'll identify and qualify prospects, overcome objections, and address concerns through a consultative approach. You'll be the subject matter expert on all solutions and product offerings.
During a Typical Day, You'll
What You Bring to the Role
What You Can Expect
Visit www.mybenefits.ttec.com for more information.
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to Senior Sales Manager. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Poland says it all!
What You'll Be Doing
Are you results-focused and love to help others? Do you have a passion to maximize sales opportunities? You'll service, enhance, and build relationships with current and future customers. Focused on achieving revenue quotas, you'll identify and qualify prospects, overcome objections, and address concerns through a consultative approach. You'll be the subject matter expert on all solutions and product offerings.
During a Typical Day, You'll
- Perform internet-based market research to locate sales insights on targeted companies that can be used in introductory conversations regarding new potential customers
- Lead qualification - feeding your sales team with well-qualified leads and powerful insight so they are well equipped to convert
- Creating an accurate database matching the profiled potential clients
- Schedule meetings with sales executives and consultants
- Collaborate with assigned sales executives and consultants to ensure understanding of strategy and goals to maximize opportunities and sales activity
- Ongoing analysis of results in terms of achieving the objectives set
What You Bring to the Role
- 2+ years of sales experience and/or business to business (B2B) sales experience
- Communicative level of English and fluency in German (native speakers or near, C1 + level)
- Develop relationships with clients over the phone
- Strong client-oriented mindset, courage to explore customers' needs and objections using exceptional communication abilities
- Open to self-improvement and appreciate training opportunities to learn and grow
- Knowledge of competitor vertical and industry trends
- Ability to navigate through several web applications simultaneously
What You Can Expect
- Supportive of your career and professional development while providing opportunities to connect with the team such as breakfast, parties, movie nights and fun competitions
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Relocation package, VISA and Work Permit reimbursement if needed
- And more great benefits like Private Luxmed medical care including dental care and eye care plan (glasses reimbursement, Multisport Card,
- Flexible working hours, Partial language course reimbursement program as well as tuition program for sales courses and studies
Visit www.mybenefits.ttec.com for more information.
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to Senior Sales Manager. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.