Join us as a Customer Expert on our Technical Support Help-Desk for a wide range of data technology products

Do you have excellent Italian communication skills and a passion for technology? Join our team as a Customer Expert on our Technical Support Help-Desk! You'll provide top-notch support for a wide range of data technology products, from hard drives to flash memory, for a major American manufacturer. Help our Dutch-speaking customers and work in the exciting world of data storage solutions.

Responsibilities include:

• Answering inquiries about products specification via phone, chat and email
• Providing troubleshooting for various technical issues
• Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
• Performing data entry

Qualifications:

• Excellent communication skills in Italian
• Good command of English (B2+)
• Technical research skills to troubleshoot customer problems.
• Advanced internet research skills
• Hardware and software medium to advanced knowledge
• Prior experience in technical support will be considered as an advantage

What we offer:

• • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend : Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity
  
  Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network . No wonder Greece is a popular destination for tourists and expats alike.

Find out more!

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