Through research, development, and partnership, our client produces hygiene and healthcare products that people love worldwide and have trusted for generations. As well as this, they are well-known for their commitment to making a meaningful impact on society and the environment through their sustainability efforts.

What will you be doing?

• Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way
• Delivering exceptional, client-centered resolutions in a timely manner
• Offering an omnichannel service to our consumers via telephone, email, chat and social media
• Developing a sound understanding of the products and services offered by our client
• Embracing our company values and acting as a brand ambassador

Requirements

What are we looking for?

• Fluent level of Finnish with exceptional grammar and spelling skills
• High level of English (Both written and spoken)
• A genuine passion for delivering outstanding customer service
• Ability to deal with sensitive calls with empathy
• Strong administrative skills with a keen eye for detail
• Professional outlook and proactive approach to problem-solving

Benefits

What do we offer?

• Permanent contract
• Part-time contract: 20 hours per week
• Working Schedule: Monday to Friday - 10:00 am to 2:00pm
• Salary: €8,490 per year (gross amount)
• Training: 2 weeks
• Training schedule: Monday to Thursday 9:00 am to 6:00pm and Friday 9:00 am to 5:00pm
• Holidays:24 holidays per calendar year
• Work location: Hybrid - 3 days per month (If outside of Barcelona possibility to WFH)
• Employee Assistance Program - Free, confidential, and impartial guidance and support
• Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation
• Start Date: ASAP

If you want to know more, then we are ready to meet you.......

Who we are

CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.

CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.

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