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German Speaking Team Leader - JID:7695 - Spain
Job post no longer accepts applications
MadridLocation
Madrid
a month ago
Posted date
a month ago
Mid-levelMinimum level
Mid-level
OtherJob category
Other


Our clients are now looking to employ a dynamic and positive-minded German Speaking Team Leader to strengthen further their growing operations.  The client is a well established Call Center Service Provider based in Madrid, Spain offering plenty of career progression and learning opportunities
 
Responsibilities:
 

  • Direct involvement in the recruitment, selection, induction training and ongoing skills development for all Advisors in the team, ensuring we attract and retain the very best talent.
  • Apply a process of continuous review and proactive management of absenteeism and attrition for all Advisors in the team, ensuring return to work and exit interviews are completed.
  • Continually review and monitor work performance of all Advisors against agreed KPI's, instigating appropriate corrective action, using performance management tools, to manage any shortfall.

 
Requirements:
 

  • Native level of German and fluent level of English
  • 1 year of previous experience on a similar position
  • Excellent communication skills
  • Good computer skills, especially Microsoft Excel
  • Leading by example

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JOB SUMMARY
German Speaking Team Leader - JID:7695 - Spain
Madrid
a month ago
Mid-level
Full-time