Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for Dutch Speaking Live Expert to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits:

- Full-time contract 39 hours/week: rotative Monday to Friday 09:00 to 18:00
- Competitive salary 20 000 euros gross/year + up to 3 000 euros gross/year in bonus
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses

What you'll experience with us

As a Live Expert in our team, you will:

- Demonstrate products and features on a video call
- Increase sales and market share through your interactions
- Increase conversion rate from query to purchase
- Deliver excellent customer service on each call
- Answer queries efficiently and confidently
- Merchandising, maintaining, and reporting on inventory
- Provide market related insights and feedback
- Presenting on public, and internal facing video content
- Scriptwriting and translations
- Creating and presenting training content
- Support for filming tasks as required including potential out of hours working



We'll be a great match if you:

- Are native or proficient in Dutch and advanced in English
- Have previous customer service and/or sales experience within technology
- Are friendly and have an engaging personality
- Are comfortable working in a training and sales environment
- Are comfortable demonstrating on a one to one and group basis
- Are comfortable working on camera
- Have strong communication skills
- Are self-motivated, positive, team player, and eager to tackle challenges and change

Don't meet every single requirement?

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.

If this sounds like you, join us!

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-opportunity employer

We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
RRQ23-007170-1-NETHERLANDS