Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a German Speaking Fashion Sales & Customer Representative to join one of our exciting projects in the Fashion Industry.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits:

- Full-time and permanent contract: Monday to Friday 9:00 to 18:00
- Base salary of 17 900,00 Euros gross/year + up to 1200 Euros gross/year in bonus
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses

What you'll experience with us

As a Fashion Sales & Customer Representative in our team, you will:

- Take incoming customer contacts and solve users' demands, pre and post sales
- Perform outgoing contacts to follow up on sales opportunities
- Achieve sales results through an elevated customer engagement
- Act as a Fashion Enthusiastic Personal Shopper supporting customers with suitable substitutions for out-of-stock items and/or special occasion products
- Provide guidance, advise and an exquisite customer service, transmitting feeling of pride on the brand, be a truly "Brand Ambassador"
- Inspire customers by continually developing knowledge of current trends and styling techniques
- Collaborate with management to create innovative ways to maximize personal sales results

We'll be a great match if you:

- Are native or proficient in both English and German
- Have relevant Sales Experience (minimum of 1-year relevant experience in fashion retail)
- Are high skilled on sales techniques (up/cross-selling, objection handling, etc)
- Are a fashion enthusiastic
- Excellent organizational and communication skills with attention of detail and accuracy
- Can work under pressure and to thrive in a fast-paced, challenging environment
- Have exceptional customer-facing and customer-care skills
- Are vibrant and motivated with the ability to engage, a true brand ambassador
- Are resistant to stress with strong negotiation skills, and persuasion.


Don't meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.

If this sounds like you, join us!

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-opportunity employer

We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
RRQ23-006858-1-GERMANY