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English speaking - Inbound Sales Representative by Webhelp Spain
Job post no longer accepts applications
a month ago
Posted date
a month ago
OtherJob category

Why join us

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for an English speaking - Inbound Sales Representative to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

What we offer you

You will be trained and constantly guided by your managers and your team.
You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits:

- Full-time contract, 39 hours/week: Monday - Friday from 09:30 to 18:30
- Salary: 19.500 euros gross/year + up to 3.000 euros gross/year in bonus
- Regular and permanent incentives
- Specific compensation model based on over achievement
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses

What you'll experience with us

As a Inbound Sales Representative in our team, you will:

- Handle inbound presales enquiries (coming via telephone or email) by giving to customer detailed information on products, drive him on internet specific page for more information, detect immediate sales opportunity, and manage this sales opportunity according to the rules
- Refer non-sales/presales enquiries to the right organization
- Manage customers & resellers requests on spare parts by checking spare part ID, availability and refer customers/resellers either to the online spare part store or to specialized spare part partners
- Close inbound sales for consumers (not professional) - B2C
- Qualify inbound B2B sales opportunities that require sales negotiation and pass the lead to the store telesales Strong Product /services knowledge
- Refer or Transfer Reseller and Retailer/eTailer enquiries to the right organization
- Qualify inbound B2B sales opportunities that require sales negotiation and pass the lead to responsible teams

We'll be a great match if you:

- Are native or proficient in English
- Are organized and efficient
- Have experience in cross-selling/up-selling
- Come with a proactive and service attitude
- Possess good selling skills
- Are IT literate
- Come with minimum of 1-year relevant experience
- Hold business level conversations deriving customer need before positioning product & price
- Have strong personal interest & curiosity in IT products and applications
- Have high capability to listen to customers
- Contribute to creating brand engagement for our Client
- Grow with the team and share achievements together

Don't meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.

If this sounds like you, join us!

We are an equal-opportunity employer

We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws. RRQ23-006758
Related tags
English speaking - Inbound Sales Representative by Webhelp Spain
a month ago
No experience / No degree