What you will do
OTC (Order to Cash) department`s responsibility covers all processes related to receiving, processing and fulfilling customer`s requests for goods or services. Order to Cash department is continuously working on improvements and process enhancements to fulfill our customer`s requirements in highest quality to ensure customer satisfaction.
How will you do it
• Providing 2nd level support for the billing issues
• Processing queries from the customers
• Following open credit notes; investigating their cleaning and communication of the outcome to the customers
• System administration
• Investigation and analysis of the cases coming from the clients
• Daily communication with other teams and with customers
• 70% internal investigation and 30% delivering the resolution to the customer
What we look for
• Business education degree or adequate professional experience focusing on Finance/Accounting
• Minimum 1,5 years of experience in the Finance department
• Finance background , MS-Office (MS Excel, MS Outlook), ERP experience is an advantage
• C1 level of English
• Willing to develop, learn
• Communicative
• Collaborative, team player
• Proactive attitude
• Flexibility
Our Benefits
Besides working in an international environment, you will receive a regularly monthly bonus after first six months, meal vouchers, a recreation allowance and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and service such as gym membership, medical cover, a multi-sports card plus many more.
Our onsite facilities at our Bratislava based office includes a fitness centre, canteen, nursery and coffee machines located on every floor.
If you are relocating to Bratislava to join Johnson Controls, you will be eligible to receive a housing allowance to help you setup your new life in Slovakia.
The gross monthly salary for this position starts from 1250 EUR per month, plus a monthly bonus that starts after your first 6 months. Please note this is a minimum salary and our compensation packages are based on your professional experience and qualifications.
Our Culture
At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun.
We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.
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