Why join us

Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.

We are looking for German Speaking Account Manager to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits at Webhelp:

- Full-time contract, 39 hours/week: Monday to Thursday 9:00 - 17:30 Friday 09:00 - 16:30
- Competitive salary and performance bonus
- Great office location in Malaga
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
- Opportunities for a career abroad through the Webhelp International Mobility Program

What you'll experience at Webhelp

As an Account Manager in our team, you will:

- Use CRM to contact, qualify accounts and generate opportunities
- Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed)
- Follow up on accounts and ensure regular communication is maintained
- Participate in sales activities (call storms, industry focus, hotel focus etc.)
- Provide chain wide discounts based on client requirements and follow up on usage by client
- Offer alternative solutions upon no availability of hotels
- Assist with business travel queries as well as individual queries when required
- Work on external lists when required on other platforms as provided.

We'll be a great match if you:

- Are native or proficient in German and English
- Have great organization and communication skills
- Have a positive work attitude
- Experience in using office programs (Word, Excel, Outlook, PowerPoint)
- Sales background
- Hospitality background (beneficial but not mandatory).
- Experience in using CRMs (beneficial but not mandatory)
- Share our values of commitment, unity, integrity, recognition, and WOW

Don't meet every single requirement?

At Webhelp, we are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.


Who we are

Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

If this sounds like you, join us at Webhelp!

Webhelp is an equal-opportunity employer

Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
RRQ23-005644-1-GERMANY