You need a valid European passport or work permit to apply for this position.
We Offer
š Development opportunities within the company
āļø Relocation package, including flight, airport pickup, and accommodation
š„ Health insuranceĀ
š° Performance bonuses
š” Flexibility to work from home or a location of your choice in Lisbon
š” Assistance from a real estate agent to find an apartment
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The Job
As the Content Moderator your role involves reviewing user flagging reports regarding website content. It's a detail-oriented role where professionalism and concentration are vital. Your daily tasks will include:
š Reviewing user flagging reports related to website content
š Understanding and staying updated with client policies and guidelines
š Reviewing reported content within agreed standards
š Recognizing trends and patterns, escalating issues when necessary
š Using market-specific knowledge to improve user community support
š¢ Reviewing sensitive content, including graphic or disturbing images
Your Qualifications
š Native-level Italian proficiency and fluent in English (B2).
š Experience in customer care is advantageous but not mandatory.
š» Good computer handling skills.
šŖš» Excellent problem-solving abilities, research skills, and attention to detail.
š„ Strong communication, negotiation skills, and a service-oriented, professional, and thorough approach.
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If you have questions about the job you are welcome to email us at info@jobsqd.com. Our recruiters are ready to help you!