We are looking for a Danish CRM Specialist in Malta (Hybrid)
Overseeing the planning, implementation & execution of campaigns
Monitoring the daily reports, taking ownership of important KPIs, ready to action and suggest improvements when needed.
Owns the customer communication plan with the aim to maximize brand revenues. This covers all campaigns executed by campaigns & content and communications team, through all targeted marketing channels (primarily email, SMS, onsite & mobile push).
Overseeing and ensures that all campaigns and customer communications are according to set brand guidelines.
Analyzing the results (delivery, uptake and revenues) of campaigns together with the planners and Analytics team and actively seeks to optimize and improve based on findings.
Overseeing the running of any loyalty programmes.
Liaising with central operations (VIPs, Telesales, Payment, Customer support around customer activities to ensure 360 degrees’ visibility.)
Strong background in managing product and campaigns
Analytical and able to present reports in a logical and understandable way
Good organizational skills
Efficient and good at time-management
Strong communication skills
40 hours a week, Rotating shift Monday to Sunday between 9 AM to 2 AM
Basic salary 39K Euro gross yearly + bonus
15% bonus paid quarterly and based on KPIs
A comprehensive, International private Health Insurance.
A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)
On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere
€250 Annual Wellbeing Allowance (Claimable after probation).
€250 One-time Hybrid Allowance to help you set-up your home office.