Tech Firefly is looking for a German speaker to review content per guidelines shared. Content Reviewers will provide the services to client's relevant parties, therefore high quality deliverables are expected from the analyst.
Role Objective
Review content servable over the client’s ad network. Content Reviewers are expected to review and analyze a target number of content based on a set of internal guidelines. Additional responsibilities include identifying areas for improvement and creating strategies to reach productivity & quality targets. Position calls for consistent accuracy and flexibility as the analyst will ensure the integrity of the client’s product and services offered to advertisers and users.
Responsibilities:
- Become an expert on content review
- Consistently meet individual productivity & quality targets
- Exercise critical thinking and attention to detail to review content against existing guidelines
- Provide suggestions to improve processes and workflows
- Support time-sensitive requests for projects while collaborating with cross-functional teams
Skills/Qualifications
- Native or professional fluency in English and German
- Must be able to perform redundant tasks quickly and accurately
- Sense of responsibility, initiative and high quality work standards
- Ability to prioritize and multitask to meet multiple, recurring workflow requirements
- Good problem-solving, diagnosis, and troubleshooting skills
- Flexibility to adapt in a rapidly changing environment
- Ability to work independently and within a team
- Familiarity with Google Suite (mainly Google Sheets and Google Docs)
- Requires 1-3 years of customer support or technical support experience in online industry
- 1-3 years of experience with content review or data entry
Preferred Attributes:
- Understanding of search engine advertisement a plus
- Experience in Content writing or data entry