Role: Credit Controller – German speaking desk (Option to work remotely with min one-week p/month onsite)

Location: Dublin

Work model: Hybrid (Training: onsite. Once the training has been successfully completed, you will have the option to work remotely (within Ireland), with min 1-week onsite p/month).

Salary: €34206 K p/a + Bonus

Relocation package: up to €800

Benefits (after one year):

• Pension plan (Employer contribution)
• Disability benefit
• Bike to Work Scheme
• Education reimbursement policy
• Paid annual leave
• Part paid maternity / paternity leave
• Carer’s Leave
• Study leave

Requirements:

• Excellent numeracy skills
• Good written and verbal communication skills
• Able to keep calm under pressure and a diplomatic but firm manner
• Proficient data entry and processing skills
• Basic knowledge of MS Excel (this will be tested at the interview stage)
• Fluent in German and English

Responsibilities:

• Managing internal and external debt payment questions and inquiries
• Agreeing payment terms and conditions with clients on credit arrangements
• Carrying out thorough credit checks
• Ensuring payments are on track to be paid within the agreed terms
• Chasing overdue invoices and payments via telephone and email
• Negotiating fair repayment plans with customers who are struggling to pay their debts
• Creating weekly debtor reports and account information for internal departments
• Keeping detailed records of collection activities and conversations
• Building and maintaining strong relationships with debtors