At TTEC, we’re all about the Human Experience. Elevated. As a Digital Sales Representative - Arabic-English in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

What You’ll be doing

Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

We have challenges for You :

• Contact existing customers in your portfolio to schedule a consultation
• Navigate the client through digital advertising so they can implement campaign suggestions
• Analyze and strategize how to manage and upsell the accounts
• Work in a target-driven environment with individual sales targets while being a part of a larger sales team to increase the digital advertising customer base
• Problem-solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategies
• Meet your productivity requirements (KPIs) daily and be a team-player contributing to the overall team sales targets

Please contact us if You :

• have business proficiency in written and spoken : Arabic (C1 level) and English (B2/ C1 level)
• have excellent communication skills
• have experience in sales, customer service, marketing or a related field
• are a team player and highly motivated to meet the goals

We present You the fantastic offer :

• You can receive an attractive base salary (6800 PLN gross) plus 3 paid Sundays (1000-1300 PLN gross) allowance and a high achievable commission if you are proactive
• If you live outside Kraków, you will receive the relocation package up to 2000 PLN net (~430 EUR net) to find the best place for yourself at the beginning
• First contract for 3 months, next for definite or indefinite period - depends on your performance

To take care of your development we can offer You :

• 1 month paid induction product training conducted by TTEC specialists to develop your skills for the start with a lot of knowledge and fun in the team
• The career path for your further development : Pod Lead, Team Lead, Trainer
• Coaching and mentoring from your leader, manager and experienced co-workers
• Partial language course reimbursement program (530 PLN [~100 EUR] per half a year), language choice is yours!
• Tuition program for courses & studies related to sales (~5200 PLN [1100 EUR] per year) to help You grow professionally

Among our benefits You will most likely find something that will meet your needs as we offer :

• Hybrid work 3 days from the office and 2 days from home as we care of team meetings, integration and cooperation in personal contact with people
• Flexible working hours (7am - 7pm)
• Private Luxmed Medical Care (including Dental Care), Multisport Card free of charge (excluding tax) and Eye Care Plan (1250 PLN [260 EUR] for glasses reimbursement)
• Monthly ticket for commuting in Cracow (up to 80 PLN)
• Anniversary bonus : 2nd anniversary – 1 000 PLN gross, 3rd anniversary and any following – 2 000 PLN gross to thank you for being with us!
• Extra vacation days for your life-work balance
• Attractive referral bonus if you recommend a friend with the desired language skills to cooperate with us

We are team players and like to meet :

• Modern office with space dedicated to Your relaxation and fun (table tennis, Xbox, massage chairs, special rooms for peace)
• Every quarter we meet in teams to strengthen our relationships and build team spirit (barbecues, parties, visiting attractive places etc.)
• Special events are organized on various occasions
• You are welcome to join our TTEC football Team business league player!

About TTEC

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.