At TTEC, we're all about the Human Experience. Elevated. As a Business Development Representative – Dutch-English in Krakow, Poland you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture

What You'll be doing

Looking to build long term relationships as a trusted advisor? Do you have a passion to maximize sales opportunities over the long term? You'll deliver amazing customer service and uncover sales opportunities for our technology client's customers. With a consultative selling approach and focus on revenue targets, you'll cultivate existing customer relationships while establishing and maintaining long-term relationships. You'll work both independently and collaboratively with a cross-functional team to identify and solve business technology needs in a cloud-based environment. You'll report to the Operations Sales Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

What You'll be doing

Looking to build long term relationships as a trusted advisor? Do you have a passion to maximize sales opportunities over the long term? You'll deliver amazing customer service and uncover sales opportunities for our technology client's customers. With a consultative selling approach and focus on revenue targets, you'll cultivate existing customer relationships while establishing and maintaining long-term relationships. You'll work both independently and collaboratively with a cross-functional team to identify and solve business technology needs in a cloud-based environment. You'll report to the Operations Sales Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

We have challenges for You :

• Reach out to clients via email, phone and LinkedIn. This will be your number one priority
• Have discovery calls with customers where you will be tasked with understanding their needs and uncovering pain points
• Collaborate with field sales team, communicating customers needs and pain points clearly so that the sales representative has a full picture and can prepare an effective pitch
• Collaborate with marketing team by preparing and executing campaigns

Please contact us if :

• You have a business proficiency in written and spoken : Dutch (min. C1 level) and English (B2/ C1 level)
• You have graduated and are looking for a challenging job where you can use your excellent communication and language skills
• You have sales or customer care experience – nice to have, not mandatory!
• You have excellent communicational skills and ability to work within the team
• Your personality is target driven and You are highly motivated to meet the goals
• You are coachable and are willing to listen and learn

We present You the fantastic offer :

• You can receive an attractive base salary (11 000 PLN gross) plus high achievable commission if you are proactive
• First contract for 3 months, next for definite or indefinite period - depends on your performance;
• We organize work permit for non-EU candidates and visa process;
• If you live outside Kraków, you will receive the relocation package up to 2000 PLN net (~430 EUR net) to find the best place for yourself at the beginning

To take care of your development we can offer You :

• 1 month paid induction product training conducted by TTEC specialists to develop your skills for the start with a lot of knowledge and fun in the team
• The career path for your further development : Pod Lead, Team Lead, Trainer
• Coaching and mentoring from your leader, manager and experienced co-workers
• Partial language course reimbursement program (530 PLN [~100 EUR] per half a year), language choice is yours!
• Tuition program for courses & studies related to sales (~5200 PLN [1100 EUR] per year) to help You grow professionally

Among our benefits You will most likely find something that will meet your needs as we offer :

• Hybrid work 3 days from the office and 2 days from home (always Monday and Friday) as we care of team meetings, integration and cooperation in personal contact with people
• Flexible working hours – you can start from 7 :30 AM to 10 AM
• Private Luxmed Medical Care (including Dental Care), Multisport Card free of charge (excluding tax) and Eye Care Plan (1250 PLN [260 EUR] for glasses reimbursement)
• Monthly ticket for commuting in Cracow (up to 80 PLN)
• Anniversary bonus : 2nd anniversary – 1 000 PLN gross, 3rd anniversary and any following – 2 000 PLN gross to thank you for being with us!
• Extra vacation days for your life-work balance
• Attractive referral bonus if you recommend a friend with the desired language skills to cooperate with us

We are team players and like to meet :

• Modern office with space dedicated to Your relaxation and fun (table tennis, Xbox, massage chairs, special rooms for peace)
• Every quarter we meet in teams to strengthen our relationships and build team spirit (barbecues, parties, visiting attractive places etc.)
• Special events are organized on various occasions
• You are welcome to join our TTEC football Team business league player!

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. But don't take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.