Are you passionate about technology, online advertising, and web development? Do you have strong communication skills and a problem-solving mindset? Join our international team in Lisbon as a Web Implementation Specialist and help businesses succeed in the digital world!

Your Responsibilities:

• Communicate with advertisers and internal sales and service teams through phone, email, chat, and video conferencing.

• Verify the implementation of web-based products with customers.

• Provide guidance, support, and training to customers on product functionality and usage.

• Troubleshoot and resolve technical issues related to product implementation.

• Deliver exceptional service to customers, exceeding client expectations and quality standards.

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Skills and Qualifications:

• French native speaker with good English skills (B2 level).

• Basic understanding of or interest in JavaScript, HTML5, and CSS/CSS3.

• Basic knowledge of or willingness to learn CMS platforms like WordPress, Shopify, Wix, Joomla, or similar.

• Interest in or experience with online advertising or ad products.

• Technologically capable of quickly learning new customer service software applications and adapting to non-standard implementation processes.

• Experience working in a B2B environment.

• Excellent communication, customer service, relationship management, and support skills.

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What’s in It for You?

• A fixed-term contract of one year, renewable annually.

• Monday to Friday, 8 am to 5 pm (40 hours/week).

• Comprehensive 9-week training program to set you up for success.

• Salary Options:

• With free accommodation (shared flat, all bills included): €1,050 gross/month + bonus of up to €300 gross/month.

• Without accommodation: €1,250 gross/month + bonus of up to €300 gross/month.

• Relocation Support for International Applicants:

• Reimbursement of initial flight costs to Lisbon.

• Airport pick-up upon arrival.

• Annual return flight to your home country (within the EU).

• Assistance with paperwork, opening a bank account, and settling in.

• Additional Perks:

• Free Portuguese lessons to help you integrate into your new home.

• Access to cooking classes, sports activities, and social events organized by the company.

• Clear career development opportunities in various career paths.