Do you have a passion for IT and love helping others solve technical problems? Are you ready to work with one of the world’s most innovative tech companies in a city known for its café culture, sunshine, and quality of life? Then this is your opportunity!

Your Responsibilities:

• Provide technical support for Microsoft’s enterprise clients and partners (B2B)

• Troubleshoot issues related to Windows Server, Office 365, Azure AD, Intune, Teams, and more

• Communicate via phone and email in German and English

• Collaborate with IT administrators and managers to resolve complex technical queries

• Identify trends and share feedback with internal teams

What You Bring:

• Native-level German and strong English 

• Minimum 1 year of technical support experience

• Basic knowledge in areas like cloud services, security, networking, or scripting (PowerShell, Python, etc.)

• Customer-focused mindset and problem-solving skills

• Willingness to relocate to Lisbon

What’s Offered: 

• Full-time contract (12 months, renewable) with weekends off

• Gross monthly salary up to 1,751€ (includes base, meal card, and bonuses)

• 4-week paid training in English

• Private health insurance from day one

• Relocation support: airport pickup, company housing, flight reimbursement, annual flight home

• Cultural integration perks: Portuguese classes, outdoor activities & more