About the company
This global technology and services leader helps top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.
What will you do?
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Provide professional customer support via phone for travel-related queries
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Assist customers with flight, hotel, and train bookings
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Offer solutions and guidance during all phases of business trips
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Use travel booking systems and tools to manage customer inquiries
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Maintain high service quality standards in line with company expectations
Candidate profile
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Strong phone and verbal communication skills, with active listening
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Fluent in German (spoken and written)
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Fluent English
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Experience in the travel, aviation, hotel, or related industries is a plus
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Customer service or contact center experience is beneficial
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Proficient typing and computer skills (MS Office)
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Well-organized with strong analytical and decision-making abilities
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Team-oriented with a positive mindset
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Completion of secondary education
Employer offers
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Competitive salary with additional earning opportunities
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Generous relocation package: reimbursable flight and 2 weeks of hotel accommodation
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Advanced training, including Travel GDS systems (Amadeus, Galileo, Sabre)
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Modern and dynamic work environment with excellent employee facilities
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Fully covered company health insurance
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Commuter allowance and life insurance
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Career development opportunities
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Annual reward and recognition programs
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Paid holiday allowance
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.