Danish-speaking Customer Support Analyst in Fintech in Sofia, Bulgaria
Staffing and Recruitment
13 hours ago
Posted date13 hours ago
Entry / JuniorMinimum level
Entry / JuniorPartly remoteRemote policy
Partly remoteAbout the company
Our client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.
What will you do?
- Review user-generated back-office information for compliance with policies
- Take appropriate action on content that violates guidelines or poses risks
- Stay updated on internal policy changes and ensure accurate implementation
- Identify and analyze patterns to address potential risks proactively
- Handle sensitive information responsibly
- Provide contextual reasoning and defend decision-making when required
Candidate profile
- Fluent in Danish and proficient in English (B2 or higher)
- High attention to detail and strong decision-making skills
- Ability to identify behavioral patterns and trends
- Excellent organizational and time management skills
- Knowledge of pop culture, global events, and local market culture
- Experience in fraud, spam, or inappropriate content investigation is a plus
Employer offers
- Financial support for relocation (transportation, hotel stay, rent assistance)
- Fully paid training
- Hybrid working set up
- Stable employment with clear career development paths
- Attractive salary package
- Additional health insurance
- 50+ employee benefits and services
- International and supportive working environment
- Ongoing learning and professional development
- Employee referral bonuses
About Sofia
As Bulgaria’s capital, Sofia combines the charm of a historical city with modern amenities and vibrant urban life. With low living costs, efficient public transport, and a growing international community, it's an excellent location for career and lifestyle development.
JOB SUMMARY
Danish-speaking Customer Support Analyst in Fintech in Sofia, Bulgaria
Sofia
13 hours ago
Entry / Junior
Full-time
Danish-speaking Customer Support Analyst in Fintech in Sofia, Bulgaria