For Employers
Danish-speaking Customer Support Analyst in Fintech in Sofia, Bulgaria


SofiaLocation
Sofia
13 hours ago
Posted date
13 hours ago
Full-timeEmployment type
Full-time

About the company
Our client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.

What will you do?

  • Review user-generated back-office information for compliance with policies
  • Take appropriate action on content that violates guidelines or poses risks
  • Stay updated on internal policy changes and ensure accurate implementation
  • Identify and analyze patterns to address potential risks proactively
  • Handle sensitive information responsibly
  • Provide contextual reasoning and defend decision-making when required

Candidate profile

  • Fluent in Danish and proficient in English (B2 or higher)
  • High attention to detail and strong decision-making skills
  • Ability to identify behavioral patterns and trends
  • Excellent organizational and time management skills
  • Knowledge of pop culture, global events, and local market culture
  • Experience in fraud, spam, or inappropriate content investigation is a plus

Employer offers

  • Financial support for relocation (transportation, hotel stay, rent assistance)
  • Fully paid training
  • Hybrid working set up
  • Stable employment with clear career development paths
  • Attractive salary package
  • Additional health insurance
  • 50+ employee benefits and services
  • International and supportive working environment
  • Ongoing learning and professional development
  • Employee referral bonuses

About Sofia
As Bulgaria’s capital, Sofia combines the charm of a historical city with modern amenities and vibrant urban life. With low living costs, efficient public transport, and a growing international community, it's an excellent location for career and lifestyle development.

Related tags
danish
danishspeaking
technical content moderator
JOB SUMMARY
Danish-speaking Customer Support Analyst in Fintech in Sofia, Bulgaria
Sofia
13 hours ago
Entry / Junior
Full-time

Danish-speaking Customer Support Analyst in Fintech in Sofia, Bulgaria