For Employers
Ref: ID: 37875
Dutch-speaking Technical or Customer Support to Sofia, Bulgaria


Are you passionate about customer service and helping people? Join our international team and work for a global leader in employee engagement and digital solutions, improving the experience of thousands of employees worldwide.

As a Dutch-speaking Customer/Technical Care Representative, you will support users of our digital platform by assisting with inquiries, guiding them through platform features, and ensuring a smooth and positive customer journey.


Key Responsibilities

  • Provide excellent customer service to [Language]-speaking clients via phone, email, and chat.

  • Assist users in navigating and optimizing their accounts or benefits through the platform.

  • Resolve technical and account-related issues promptly and professionally.

  • Guide customers on how to use platform features, including phone, emails or chat.

  • Maintain strong product knowledge to deliver accurate and effective solutions.

  • Ensure customer satisfaction through timely, empathetic, and solution-focused support.


Key Requirements

  • Fluency in Dutch (C1/C2 level).

  • Good command of English (B1/B2) for internal communication.

  • Previous experience in customer service is an advantage.

  • Tech-savvy and comfortable with digital platforms and apps.

  • Strong communication and problem-solving skills.

  • Willing to relocate.

  • Proactive, empathetic, and customer-focused mindset.


What We Offer

  • Competitive salary + performance-based bonuses.

  • Comprehensive training and onboarding.

  • Career growth opportunities within an international company.

  • Private health insurance

  • Supportive and dynamic multicultural team environment.


How to Apply

Ready to grow your career in customer service? Apply today by submitting your CV in English!

Related tags
dutch language
customer satisfaction
technical support
jobs in bulgaria
relocate to bulgaria
work in bulgaria
JOB SUMMARY
Dutch-speaking Technical or Customer Support to Sofia, Bulgaria
Sofia
a day ago
Entry / Junior
Full-time

Ref: ID: 37875
Dutch-speaking Technical or Customer Support to Sofia, Bulgaria