Looking for an exciting career abroad in the financial sector?
Join a leading company in payment verification and fraud prevention solutions. Based in Lisbon, you will support B2B clients in finance and accounting while working in an international environment.

Your responsibilities

• Support users and third parties by verifying payment information via email and phone.

• Build and maintain strong client relationships.

• Ensure high levels of customer satisfaction with accurate and friendly support.

Your profile

• Native French speaker (mandatory).

• Good level of English (B2 minimum).

• Strong written communication skills in French.

• Motivated, reliable, and committed to your work.

• Team player, comfortable working with different nationalities.

• Previous customer service or fraud prevention/credit recovery experience is a plus.

• EU citizenship or valid work permit for Portugal.

What’s in it for you?

• Contract: 6-month temporary contract, full-time.

• Schedule: Rotating shifts:

  • Monday to Friday: 8 AM – 10 PM

  • Weekends: 8 AM – 5 PM

• Salary package:

  • €890 gross/month × 14 salaries/year

  • • €120/month performance bonus

  • • €100/month complexity bonus

  • • Meal vouchers: €7.23/workday

• Relocation (for international candidates):

  • Reimbursement of initial flight (up to €400) after 6 months in the company.

Extra perks

• Fully paid training.

• Private health insurance and dental plan (after 6 months).

• Career growth opportunities in a challenging and fast-paced environment.

• Possibility to work with leading international brands.

• Multicultural and international team setting.

Your future company

Founded in 2000 by two French entrepreneurs, this company has become a global Customer Experience Specialist, employing more than 50,000 people worldwide. From its Lisbon hub, it manages customer service for some of the most innovative and well-known global brands across multiple industries.