Interested in finances and banking?
Would you like to join a multicultural team in Lisbon while working with well-known international brands? This is your chance to build valuable experience abroad and develop your career in customer service.

Your responsibilities

• Make outbound calls to transform online credit simulations into completed files.

• Receive inbound calls from customers, answer questions, and provide assistance.

• Work within a multicultural environment alongside colleagues from diverse backgrounds.

Your profile

• Native level of French (mandatory).

• Good level of English (a plus, not mandatory).

• Strong customer service orientation and excellent communication skills.

• Motivated, committed, and proactive.

• Team player, open to working with colleagues from various nationalities.

• Previous experience in customer service or credit recovery is a plus.

• Sales or commercial background is an advantage.

What’s in it for you?

• Contract: 6-month temporary contract.

• Working hours: Monday to Friday, rotating shifts between 9 AM and 7 PM.

• Compensation package:

  • €890 gross/month × 14 months

  • • €200/month complexity bonus

  • • up to €50/month performance bonus

  • • Meal vouchers of €7.23 per workday

  • • Partial transportation reimbursement

  • • Private health insurance and dental plan (after 6 months)

Relocation package (for candidates outside Portugal)

• Reimbursement of initial flight (up to €400) after 4 months in the company.

• 4 months of accommodation in a shared flat provided by the company (with rental fee to pay).

Extra benefits

• Fully paid training.

• Career development and professional growth opportunities.

• Work in a multicultural and international environment.

• Collaborate with some of the biggest brands in the industry.

Your future company

Founded in 2000 by two French entrepreneurs, the company has grown into a global Customer Experience Specialist with over 50,000 employees worldwide. At their Lisbon hub, they deliver customer service solutions for some of the world’s most progressive brands.