Are you ready for a new professional challenge abroad?
Join a strong and people-oriented company in Lisbon, develop your skills, and work in a multicultural team supporting customers of the banking sector.

Your responsibilities

• Support bank customers via phone, chat, and email with inquiries about products and services.

• Handle complaints with empathy and professionalism.

• Provide clear information and effective solutions to ensure customer satisfaction.

• Collaborate with colleagues to maintain consistent and reliable service delivery.

Your profile

• EU citizenship or valid Portuguese work permit/residency card (mandatory).

• Native French speaker with business-level English.

• Excellent communication and listening skills.

• Motivated, reliable, and committed to your work.

• Team player eager to work in a multicultural environment.

• Looking for an international career opportunity.

What’s in it for you?

• Contract: Long-term fixed-term, renewable annually.

• Working hours: Full-time, 40h/week, rotating shifts depending on the project.

• Salary:

  • With accommodation (shared flat, bills included): €1040 gross/month.

  • Without accommodation: €1240 gross/month.

  • Training period (1–4 weeks): 50% of hourly wages.

Relocation package

• Reimbursement of initial flight expenses after 9 months.

• Airport pick-up on arrival.

• Annual return flight to your home country (within the EU).

• Support with paperwork and opening a bank account.

Extra benefits

• Free Portuguese lessons, cooking classes, sports activities, and social events.

• Real career opportunities across different paths.

• Private health insurance after 6 months, in addition to the standard coverage.

• A vibrant life in Lisbon with an international community.