Do you enjoy watching short videos, comedy, or talent shows?
Are you always up to date with the latest internet trends? Join a multicultural team of over 80 nationalities in Lisbon and build your career while contributing to online trust and safety.
Your responsibilities
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Review content (videos, images, text, audio) in accordance with platform policies.
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Respond to customer inquiries regarding Trust & Safety actions, such as abuse reports and appeals.
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Ensure user and brand safety through accurate and responsible moderation.
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Work on a 24/7 shift rotation.
⚠️ Please note: this role involves extensive exposure to sensitive content, including vulgar material, violence, pornography, and fake news.
Your profile
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EU citizenship or valid Portuguese work permit/residency card (mandatory).
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Fluent French speaker with good English skills.
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Interest in social media and online trends.
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Strong communication and listening skills.
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Motivated, committed, and a reliable team player.
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Willingness to work in a multicultural environment.
What’s in it for you?
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Contract: Long-term fixed-term, renewable annually.
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Working hours: Full-time, 40h/week, rotating shifts (24/7).
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Salary:
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With accommodation (shared flat, bills included): €1040 gross/month.
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Without accommodation: €1240 gross/month.
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Training period (10 days): 50% of hourly wages.
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Relocation package
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Reimbursement of initial flight expenses after 9 months.
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Airport pick-up upon arrival.
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Annual return flight to your home country (within the EU).
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Administrative support for paperwork and bank account opening.
Extra benefits
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Free Portuguese lessons, cooking classes, sports activities, and social events.
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Real career development opportunities in different professional paths.
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Work in a dynamic and supportive international environment.