Do you want to combine your passion for gaming with an international career? Living abroad, making new friends, and enjoying life in sunny Portugal could be your next big adventure. Join a multicultural team in Lisbon and provide back-office support to gamers worldwide.

Your responsibilities and impact as Gaming Specialist Back Office will be:

• Helping gamers overcome challenges and progress through levels

• Advising users on gaming-related questions and best practices

• Solving installation issues and fixing bugs to ensure a smooth experience

• Handling account and billing-related queries

• Providing assistance via chat or email

• Staying updated on the latest developments in the gaming industry

• Ensuring a high-quality customer experience and satisfaction

Skills, qualifications and interests you need to succeed in this role:

• Native-level French with a good command of English

• Customer service orientation and problem-solving mindset

• Strong communication skills and team spirit

• Motivated, reliable, and committed to excellence

• Open-minded and eager to work in a multicultural environment

• Previous experience in customer service is a plus, but not mandatory

What’s in it for you?

• Type of contract: Long-term fixed-term contract, renewable every year

• Working hours: Full-time, 40h/week, rotating shifts between 6:00 and 22:00

• Salary options:

  • With free accommodation (shared flat, all bills included): €1040 gross/month

  • Without accommodation: €1240 gross/month

Relocation package for international candidates:

• Reimbursement of initial flight expenses after 9 months

• Airport pick-up upon arrival

• Yearly two-way flight ticket to your home country (within the EU)

• Assistance with paperwork, bank account opening, and integration

Extra benefits:

• Paid training (3 weeks at 50% of regular wages, lower tax rate)

• Private health insurance from day one

• Free Portuguese lessons, cooking classes, sports activities, and company-organized social events

• Career development opportunities within different paths

Your Future Company

Located in Lisbon, this multinational organization is a global leader in customer service solutions, trusted by over 500 worldwide brands. With more than 80 nationalities represented, the company offers a dynamic multicultural environment, career growth opportunities, and full relocation support to help you settle in smoothly.